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Strengthening Workforce Operations for ACC Cement

1. Client Overview

Since the ACC Cement, which is a division of the Cement Business of Adani Group, consists of several Ready Mix Concrete (RMC) plants, it is clear that production, testing, and operational efficiency rely heavily on the availability of manpower. In order to sustain the operation of plants, ACC Cement needed to have an orderly control of its off-roll workforce including semi-skilled and unskilled manpower and technical manpower throughout its NCR sites.

YOMA Business Solution had been contracted on the basis of a Service Level Agreement (SLA), whereby both the organizations collaborated towards a stable operation, workforce stability and long-term production of the business using manpower and staffing solutions.

2. Challenge

ACC Cement was facing multiple operational challenges with its previous workforce vendor, which began impacting plant productivity and workforce stability. The key issues included:

  • Delayed salary payouts
  • Compliance-related challenges
  • Recruitment inefficiencies
  • Manpower shortages across plants

These challenges led to operational consequences, including hampered production and increased attrition caused by salary delays, directly affecting continuity at plant operations.

3. Objective of the Partnership

ACC Cement partnered with YOMA Business Solution with the objective of stabilising its off-roll workforce operations by:

  • Ensuring timely payroll management
  • Strengthening compliance processes
  • Improving manpower availability across RMC plants
  • Supporting recruitment for semi-skilled, unskilled, and technical roles
  • Enabling uninterrupted production operations

Through the SLA-driven engagement, the focus was on creating accountability and shared responsibility towards improving operational outcomes.

4. Approach

YOMA Business Solution implemented a highly organized and operationally sensitive solution to overcome the gaps in the workforce within the plants of ACC Cement. The involvement was geared towards the enhancement of the turn around in recruitment, enhancement of payroll procedures and continuity of manpower in line with the demand of the plants.

Under the umbrella of the SLA, YOMA collaborated with the client teams to guarantee the supply of the workforce to keep the production going with compliance and process discipline.

5. Solution Implementation

YOMA Business Solution implemented an integrated workforce solution covering recruitment and payroll management for off-roll staff across five RMC plants in the NCR region.

Recruitment Support
YOMA sourced and deployed semi-skilled, unskilled, and technical manpower for operations in production and testing functions at RMC plants.

Payroll Management
Structured payroll processes were implemented to address previous salary payout delays and improve workforce stability.

Manpower Availability Management
Focused recruitment and deployment efforts helped address manpower shortages and improve workforce availability across plants.

6. Results

The engagement resulted in measurable operational improvements:

  • Manpower availability at plants increased from 63% to 95%
  • Reduction in attrition driven by improved salary disbursement and manpower stability
  • Increase in production turnaround time (TAT) supported by improved workforce availability
  • Reduction in cost of production

7. Client Testimonial

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8. Conclusion

With a structured SLA-based interaction, YOMA Business Solution helped ACC Cement to stabilise its off-roll workforce operations within the RMC plants in terms of recruitment, payroll and manpower availability. The cooperation facilitated a better workforce sustainability and alignment of operations, which helped in facilitating the production processes and enhancing the day-to-day operational work of the plant.

Looking to strengthen workforce stability, improve compliance, and ensure uninterrupted operations across your sites?

 YOMA Business Solution partners with leading organizations to deliver reliable manpower, structured payroll, and SLA-driven accountability that directly impact productivity and cost efficiency.

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